Marketing Intern

Reporting to the Chief Operating Officer and working closely with the Community & Resources Coordinator. The Marketing Intern will help to provide creative ideas to help reach our goals as well as administrative duties in developing and implementing marketing strategies. As a marketing intern, you will collaborate with staff in all lines of business to help develop, expand and maintain our marketing channels. The Marketing Intern oversees attracting site traffic, converting that traffic into new leads for the business, and nurturing those leads to close into customers. As well as track, measure, and analyze all initiatives to report on social media ROI. This is a part-time exempt position.

Job Description

The Marketing Intern plays a central role in collecting quantitative and qualitative data for the Organization. As a marketing intern, you will collaborate with our Marketing committee monthly for the development and coordination of marketing and communication initiatives for the organization in alignment with the organization’s mission to promote healthy, vibrant neighborhoods and serve as the first choice for homebuyer resources in Southern Colorado. The purpose of this position is to increase NeighborWorks Southern Colorado’s presence in the local community through social media platforms, website monitoring/updating and but not limited to networking opportunities within the community. The Marketing Intern position requires excellent analytical, interpersonal, organizational, and writing skills and the exercise of extensive discretion, independent judgement and political acumen.

Responsibilities

(Include but are not limited to)

Develop and carry out marketing, advertising and publicity plans for all program areas to enhance the internal and external image of NeighborWorks Southern Colorado.

Produce monthly newsletters and an annual report.

Ensure social media is updated daily with quality communications and www.nwsoco.org is kept up to date, highlighting current events and programs, staff and Board positions and openings, and financial information.

Submit press releases to local media outlets and research advertising venues.

·         Identify partnership to promote relationship-building among NeighborWorks Southern Colorado and other organizations, agencies and/or individuals.

·         Familiarity with online content marketing and social media development strategies to include proper links within NWSoCo’s website i.e. staff, board, classes, donation, etc. in its entirety

·         Assist with entering and putting out information internally and externally:

§  Monthly Newsletters

§  Website development

§  Salesforce

Other

·         May perform additional duties of similar or related nature as assigned

Qualifications:

·         A minimum of 2 years of experience and/or currently enrolled in an undergraduate course for Marketing, Communications or similar field.

·         Knowledge of the NeighborWorks of America organization and the purpose/function of neighborhood reinvestment programs preferred.

·         The ability to work productively in a fast-paced and sometimes high stress environment.

·         The ability to analyze complex situations and provide viable solutions

·         The ability to think creatively and introduce new ideas and programs that align with the organizational mission.

·         High level of verbal, written and electronic communication skills.

·         The ability to jump from task to task, prioritize and multi-task effectively.

·         The ability to communicate professionally with press and community contacts.

·         Passion for the marketing industry and its best practices

·         Organized and self-motivated to keep up with daily responsibilities as well as special projects.

NeighborWorks Southern Colorado is an equal opportunity employer

Application:
If you are interested in the internship, please send an updated resume with cover letter; in your cover letter please include what semester or time period you are interested in interning and estimated days and times you would be available to work.

Send your resumes and cover letters via email to Cynthia Johnson-Zander at: cjohnson@nwsoco.org or our location.

Loan Processor

Reporting to the Director of Lending the Loan processor position involves working directly with the staff, public, government agencies and other nonprofit organizations and  is responsible for interviewing people looking for loans, verify their personal information and financial records for the loan, pull together and prepare loan documents from application to loan closing. This position acts as a liaison between customers, loan officer and underwriting. This is a full-time non-exempt position.

Job Description

The loan processor plays a central role in assisting with the loan application, follow up and processing of the loan from application to closing. The loan processor will also assist with loan committee(s) preparation. The loan processor position requires professional office attire, dynamic and positive customer service skills, exceptional organizational skills, the ability to multi-task and oversee customer data entry in a time-effective manner. The loan processor position requires excellent analytical, interpersonal, organizational, and writing skills and the ability to exercise extensive discretion and independent judgement.

Responsibilities

(Include but not limited to)

·       Perform client outreach, education, and application processing

·       Manage incomplete applications and track work in progress

·       Assist in creating client loan files and ensure all necessary forms are complete and accurate

·         Loan Servicing in coordination with the Staff Accountant and/or Broker Agency.

·         Be familiar with loan origination software-calyx

Review initial loan approval and work with borrower to gather appropriate documentation

Collect all required documentation for the loan package

Create a loan submission package for the Underwriting department

Submit files to assigned Underwriter

Satisfy all conditions when received from Underwriter

Ensure that approval falls within the established lending guidelines

Communicate with other professionals, including attorneys, county clerks and title companies

·         Welcomes visitors by greeting them, in person or on the telephone; answering questions, assessing customer needs and then based on customer needs suggests services and assists customers in the use of our virtual engagement tool (CFT).

·         Inform and educate customers of the benefit and all services offered by NeighborWorks, acting as a salesperson, but with the best needs of the customer as priority.

·         Assists with intakes, appointment scheduling, and customer follow-up utilizing NWSOCO virtual customer engagement tool (CFT) and the customer relationship management tool (Salesforce – CRM)

·         Handle routine customer concerns/questions by thoroughly explaining and helping customers to understand the process by which customers move through each of NWSOCO programs with a focus on long-term financial stability.

·         Provide information on programs provided by other human service agencies, as needed to promote NWSOCO as a common place to seek resources in the community.

Other

·         Seek out and complete applicable training when required for performance.

·         May perform additional duties of similar or related nature as assigned.

Some travel for training may be required

Qualifications:

·         An associate’s degree and 2 year of similar work experience required.

·         Strong attention to detail.

·         Office computer skills; MS Outlook, MS Word, Excel, (includes creating, editing, and maintaining various applications as well as creation and maintenance of spreadsheets in Microsoft Excel)

·         Excellent verbal communication skills

·         Excellent organizational and filing skills

·         The ability to identify areas of opportunity of inefficiency and through the use of problem-solving, creativity and communication, actionably improve NWSOCO’s effectiveness.

·         The ability to work productively in a fast-paced and sometimes high stress environment.

·         The ability to task, prioritize and multi-task effectively.

·         Positive, professional demeanor and the ability to work well with staff and promote a positive image of NWSOCO throughout the community.

·         Organized and self-motivated to maintain daily responsibilities as well as special projects.

General Terms Applicable to This Position

Employed at Will. This job position is at-will, meaning that either the employee or the Company may terminate the employment relationship at any time, with or without cause or prior notice.

Not a Contract. This job description is not a contract of employment and is subject to change by the Company at any time without prior notice to employee.

Duties Not Inclusive. The duties listed above are examples of essential functions of the job position but are not all-inclusive. The Company may require the employee to perform additional duties not listed and may modify the duties listed. Reliable attendance is an essential duty of this position.

Handbook. The Employee Handbook contains important guidelines regarding employment with the Company that apply to employee. Employee is responsible for reading and abiding by the Employee Hand book guidelines, which Handbook may be modified from time to time by the Company.

Reliability. This position requires that the person be reliable in terms of attendance. This is essential to performing the job satisfactorily.

NeighborWorks Southern Colorado is an Equal Opportunity Employer.

Job Description

Junior Mortgage Loan Officer or Mortgage Loan Officer
Mortgage Loan Officer

Reporting to the Chief Lending Officer, the Mortgage Loan Officer is responsible for of all residential mortgage loans in Reporting to the Chief Lending Officer, the Mortgage Loan Officer is responsible for of all residential mortgage loans in compliance with the Organization’s lending policies and procedures. This is a full-time exempt position; expected to work occasional evenings and weekends.

Job Description

The Mortgage Loan Officer plays a central role in originating, processing, and coordinating closing of residential mortgage loans. The purpose of this position is business lending activity with adherence to the organization’s responsibilities of lending and partnership programs and the underwriters and investors of those programs. The Mortgage Loan Officer position requires excellent analytical, interpersonal, organizational, and writing skills and the ability to exercise extensive discretion, independent judgement and political acumen.

Responsibilities

(Include but not limited to)

Loan Orientation, Processing, and Servicing

Review residential loan application files to verify that application data is complete and meets with underwriting guidelines including type and amount of mortgage, borrower assets, liabilities and length of employment.

Review residential contracts.

Order credit reports and verify accuracy of information.

Follow-up on all verification, appraisals, title work, and credit reports.

Provide income/expense customer information and determine interest rate and terms according to applicable guidelines.

When providing gap financing or emergency rehabilitation funds, coordinate with NWSOCO Real Estate Development staff to obtain inspection report in a timely manner.

Submit mortgage loan application for underwriting approval. Obtain any closing conditions (new verifications, bank statements, etc.) and coordinate closing efforts between broker, title companies, and the NWSOCO Real Estate Development Department staff.

Loan Servicing in coordination with the Staff Accountant and/or Broker Agency.

Reporting

Ensure timely submission of monthly, quarterly or annual reports grantors and Federal, State and City agencies as required by those organizations.

Provide monthly reports on production to Lending Board of Directors. As staff liaison with Southern Colorado Lending Board, ensure that monthly committee meeting agenda and minutes are provided.

Review and respond to audit or Program Review findings about loan documentation, procedures or servicing.

Other

Seek out and complete applicable training when required for performance.

May perform additional duties of similar or related nature as assigned.

Some travel for training may be required.

Qualifications:

A bachelor’s degree and a minimum of 2 years previous lending and loan origination experience and current NMLS is required.

Mastered experience, knowledge and training in all lending activities and terminology.

Advanced knowledge of related state and federal lending and compliance regulations.

Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.

Excellent organizational and time management skills, with the ability to provide leadership to employees using positive supervisory techniques to ensure maximum productivity; demonstrated ability in organization and delegation skills.

The ability to work productively in a fast-paced and sometimes high stress environment.

The ability to analyze complex situations and provide viable solutions.

The ability to think creatively and introduce new ideas and programs that align with the organization mission and will create more visibility and earned income revenue for the organization.

High level of verbal, written and electronic communication skills.

The ability to task, prioritize and multi-task effectively.

Organized and self-motivated to maintain daily responsibilities as well as special projects.

General Terms Applicable to This Position

Employed at Will. This job position is at-will, meaning that either the employee or the Company may terminate the employment relationship at any time, with or without cause or prior notice.

Not a Contract. This job description is not a contract of employment and is subject to change by the Company at any time without prior notice to employee.

Duties Not Inclusive. The duties listed above are examples of essential functions of the job position but are not all-inclusive. The Company may require the employee to perform additional duties not listed and may modify the duties listed. Reliable attendance is an essential duty of this position.

Handbook. The Employee Handbook contains important guidelines regarding employment with the Company that apply to employee. Employee is responsible for reading and abiding by the Employee Hand book guidelines, which Handbook may be modified from time to time by the Company.

Reliability. This position requires that the person be reliable in terms of attendance. This is essential to performing the job satisfactorily.

NeighborWorks Southern Colorado is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $36,000.00 - $61,000.00 per year – salary based on experience

COVID-19 considerations:
All customers are required to wear a mask, as well as staff when moving around in public spaces. There are hand and air sanitization stations throughout the building and customers are allowed in by appointment only.

Reporting to the Finance and Asset Manager, the Marketing and Community Relations Coordinator is responsible for developing and implementing all fundraising and marketing plans for the organization.  Additionally, the Marketing and Community Relations Coordinator position involves working directly with the staff, public, media and other local businesses and nonprofit organizations to create, organize, fund, and execute community development programs on and off site. This is a full-time exempt position; expected to work occasional evenings and weekends.

Job Description

The Marketing and Community Relations Coordinator plays a central role in the development and coordination of fundraising, marketing, and community development programs for the organization in alignment with the organization’s mission to promote healthy, vibrant neighborhoods and serve as the first choice for homebuyer resources in Southern Colorado. The purpose of this position is to increase NeighborWorks Southern Colorado’s presence in the local community, develop opportunities for collaboration and resident engagement and increase revenue for the organization.  The Director of Communications and Community Development position requires excellent analytical, interpersonal, organizational, and writing skills and the exercise of extensive discretion, independent judgement and political acumen.

Responsibilities

(Include but are not limited to)

Resource Development

·         Research sources and assist in write grants to obtain funding for NeighborWorks Southern Colorado’s lines of business, capital projects and organizational underwriting, in accordance with NeighborWorks Southern Colorado’s annual resource plan.

·         Write donation requests for community development programs and fundraising events.

·         Ensure sponsor and donation acknowledgements are processed in a timely manner.

·         Oversee the “Giving Tree” sponsorship program and ensure sponsors receive appropriate level recognition.

Marketing

Develop and carry out marketing, advertising and publicity plans for all program areas to enhance the internal and external image of NeighborWorks Southern Colorado.

Produce monthly newsletters and an annual report.

Ensure social media is updated daily with quality communications and www.nwsoco.org is kept up to date, highlighting current events and programs.

Manage the NeighborWorks Southern Colorado’s Social Media Internship Program; working with CSU Pueblo, Intellitec, PCC and other organizations.

Submit press releases to local media outlets and research advertising venues.

Manage, record and recruit for NeighborWorks Southern Colorado’s Marketing Committee.

·         Identify partnership and funding opportunities and promote relationship-building among NeighborWorks of Pueblo and other organizations, agencies and/or individuals

·         Meet with Pueblo’s leading businesses to request program specific funding

Community Development

·         Ensure the completion and success of NeighborWorks Southern Colorado’s community engagement and volunteer events.

Manage volunteer recruitment and continued engagement.

·         Manage relationships with community organizations, local business and volunteers.

·         Promote, support, manage activities, and track progress toward goals:

§  Monthly Newsletters

§  Website development

§  Food access initiatives

Other

·         Seek out and complete applicable training when needed

·         May perform additional duties of similar or related nature as assigned

Qualifications:

·         A minimum of 2 years of experience and a bachelor’s degree preferred.

·         Knowledge of the NeighborWorks of America organization and the purpose/function of neighborhood reinvestment programs preferred.

·         The ability to work productively in a fast-paced and sometimes high stress environment.

·         The ability to analyze complex situations and provide viable solutions

·         The ability to think creatively and introduce new ideas and programs that align with the organizational mission and will create more the visibility and funding for the organization.

·         High level of verbal, written and electronic communication skills.

·         The ability to jump from task to task, prioritize and multi-task effectively.

·         The ability to communicate professionally with press and community contacts.

·         Organized and self-motivated to keep up with daily responsibilities as well as special projects.

General Terms Applicable to This Position

Employed at Will. This job position is at-will, meaning that either the employee or the Company may terminate the employment relationship at any time, with or without cause or prior notice.

Not a Contract. This job description is not a contract of employment and is subject to change by the Company at any time without prior notice to employee.

Duties Not Inclusive. The duties listed above are examples of essential functions of the job position but are not all-inclusive. The Company may require the employee to perform additional duties not listed and may modify the duties listed. Reliable attendance is an essential duty of this position.

Handbook. The Employee Handbook contains important guidelines regarding employment with the Company that apply to employee. Employee is responsible for reading and abiding by the Employee Handbook guidelines, which Handbook may be modified from time to time by the Company.

Reliability. This position requires that the person be reliable in terms of attendance. This is essential to performing the job satisfactorily.

NeighborWorks Southern Colorado is an Equal Opportunity Employer.